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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When low water pressure gets you down, power it up with our Giantz 5-stage Water Pump. It is the perfect solution where constant on-demand water pressure is needed at the open and close of any tap. You will find our water pump particularly useful for homes, household gardens, farms, or any situation where pressurised water is consistently required. The water pump features an IP-rated motor, full stainless steel pump body, cast iron ends, 1.25'' inlet and 1'' outlet ports, corrosion-resistant brass connectors, efficient cooling system and not least, built-in thermal protection. Pumping out at a rate of Max. 100L/min with a 50m head, the water pump can send water up to two stories high effortlessly. You can also accurately control the pressure to your precise requirements with the fully automatic controller and monitor it at a glance of the pressure gauge. Power to the pump is as simple as plugging it straight into any Australian standard socket. Whether you are using the pump as a permanent installation or on an ad hoc basis, you can be assured of dependable and reliable water supply in more ways than one.
Features
Powerful 1300-2000W self-priming multi-stage pump
Garden irrigation, farm irrigation and home water supply
100% duty cycle - designed for continuous operation
Rust-resistant stainless steel pump body with cast iron ends
Fully automatic operation on/off controller
Huge 50m head
Anti-corrosive alloy motor housing, ceramic and carbon seals
Built-in thermal protection
Efficient cooling system
Highly conductive copper motor
Corrosion-resistant brass connector
Leak proof rubber ring
Easy connecting plug and cable
Fully automatic pressure controller
Adjustable start-up pressure
Australian standard cable and plug
Specifications:
I. IMPORTANT WARNING - PROHIBITED USES:
This pump is NOT designed for heavy-duty industrial, commercial, or hydraulic applications. STRICTLY PROHIBITED for use with elevator systems, industrial machinery, or as a power unit for any equipment beyond its capacity. Misuse will void the warranty and may cause product failure.
II. Operating Scope & Limitations
Home garden watering and irrigation
Transferring water from rainwater tanks or wells
Boosting water pressure in domestic pipelines
Circulating water in ponds or small fountains
Absolutely not suitable for powering hydraulic elevator systems, heavy machinery, or in any continuous high-load operation.
Ensure the electrical supply matches the pump's requirement.
III.Specification
Pump:
Max Input Power 2000W
Rated Input Power 1300W
Plug and cord: SAA 250V/10A *0.3m
Max pump flow: 6,000L/h (100L/min)
Max head: 50m
Duty cycle: Continuous
Impeller: Stainless steel
Pump body: Stainless steel
Motor shaft: Stainless steel
Inlet diameter: 1.25'' (30mm)
Outlet diameter: 1'' (25mm)
Brass connector: 1''
Protection class: IP54
Insulation class: B (130℃)
Max ambient temperature: 40℃
Max liquid temperature: 60℃
Controller:
Voltage: 220/240V
Frequency: 50/60Hz
Maximum current: 10A
Maximum water temperature: 60℃
Maximum pressure for use: 10bar
Protection grade: IP65
Inlet and outlet size: 1'' (25mm)
Dimensions: 22cm x 12.4cm x 17cm
Colour: Yellow
Package Content
Giantz 5-stage Water Pump x 1
Pump Controller x 1
User manual x1
This product comes with 1 year warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.


At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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