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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Are you waking up with muscle and body aches every day? Is your mattress not providing optimum support? If so, our Giselle Bedding Marc series Euro Top Mattress with 9-zone EvenZon pocket spring system comes to your rescue. Crafted from quality materials with medium-firm firmness level, our mattress is an epitome of excellent craftsmanship and innovative sleep technology. The Belgium knitted fabric ensures you stay comfortable while you're fast asleep, and its 9-zone EvenZon pocket spring system ensures zero partner disturbance. The mattress also features enhanced 6-turn coil for ultimate support and egg-shaped foam for better ventilation. Temperature regulation from the natural latex layer keeps you cool and comfy throughout the night. Additionally, the mattress is hygienically constructed to free your body from allergens and dust mites. Better night sleep is assured with Giselle Bedding.
***NOT SUITABLE FOR CHILDREN UNDER 3 YEARS OF AGE***
Features
Giselle Bedding - Marc Series
Premium 34cm thickness
Belgium knitted fabric
9-zone EvenZon pocket spring system
Enhanced 6-turn coil
Zero partner disturbance
Natural latex layer
High-density egg-shaped foam
Hypoallergenic materials
Temperature control
99% dust-mite resistant
No harmful chemicals
Easy to rotate with handles
Specifications:
Size: Queen
Firmness: Medium firm (6.5)
Overall dimensions: 153cm x 203cm x 34cm
Colour: White, black, and grey
Vacuum packaging: Item will expand to its normal shape within 2 days after unpacking.
Assembly Required: No
Please note: The item comes in one package only.
Package Content
Giselle Bedding Marc Series Euro Top Mattress x 1
Plastic bag cutter x 1
This product comes with 5 years warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.


At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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