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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Features
Proton Exchange Membrane (PEM) technology from DuPont? (USA)
State ofthe art Solid Polymer Electrolysis (SPE) technology
Works with all types ofdrinking water including Distilled and RO
Separates and expels harmful by-products of Chlorine, Ozone and Oxides
Produces the highest industry levels ofmolecular Hydrogen concentrates
Have the safest high quality Platinum coated Titanium Electrode Plates
Best portable generators in the industry
No filters or any expensive parts to replace
Quick Start Guide
Set Up:
Wash glass/plastic bottle and lid with warm water.Removebottlefromgenerator
firstlythenwashthebottleglass/plasticcontainer.
Twist plastic plugoffontheelectrodeplate.
Twist glass/plasticbottle on to generator.
Cap bottle with lid and insert USB cable into USB Port.Insert other cable end to
power plug and plug it into outlet.
Charge Unit for 2-3 hours until green light turn on then take off charger.
With bottle attached rinse out Generator with warm water.
Fill bottle up to below threads with clean drinking water.
Operate generator to make hydrogen-rich water.
To Operate:
1. Press power button. The working indicator light will turn blue, making hydrogen-rich
waterfor 3 minutes. Pressing the button for twice quickly in a raw will turn the working
mode to be 10minutes. Pressing button when unit is working will turn power off.
2.After a 3 or 10 minutes cycle the working indicator light will turn off, completing process.
Forhigher concentration of H2, use the 10 minute cycle.
3. You can drink the hydrogen-rich water directly out of the bottle or pour it into
anothercontainer. It is best to drink water within one hour. Hydrogen will dissipate over time.
4. Self-cleaning: Keep pressing the switch button for three seconds, the working indicator
lightturn green,the positive and negative electrodes will be swapped and the machine will
enter theautomatic self-cleaning mode.
5. Charging: lf the working indicator light flashes blue, this means the battery power is low and
needsto be charged. Plug the USB power adapter (Mobile phone charges) into the wall and plug
the USBpower cable into the adapter,the indicator light on the power button turn red when it is
charging.Thecharging micro USB charging port is located underneath the rubber cover on the
generator base. Whencharging is complete, make certain the rubber cover is inserted into the
micro USB port, This willkeep water from entering the base and electronics. When charging is
complete, the red indicator lightwill turn green.
The battery has an expected life of 500 charges. Keeping your machine plugged in all
dayduring use may prematurely cause your battery to fail sooner. It is ok to finish cycling to
operatewhile charging if your battery dies during operation, but do not use again until battery
fullycharges and light stops blinking. Do Not Keep Plugged In.
6. Inhaler usage: Remove the rubber protector ,then open the rubber cover on the cap, attach
theCannula breathing tube to the Cap-Lid by slipping the Cannula tubing end with the open
endonto the snorkel valve protruding in the center of cap. Fill machine bottle % of the way full
ofwater and screw on cap to the top of the bottle with the Cannula breathing tube attached.
Place the loop end of the Cannula tube over your head and the two breathing prongs into
eachnostril and adjust the slack-bead behind neck to be snug against the back of your
head.Install the rubber protector onto its origin port after hydrogen inhalation.
Daily Use:
Never leave plugged in while using during the day. Always discharge thebattery some
or all before recharging.
For maximum benefit drink 4 - 5 bottles or more per day.
Use any clean purified water when possible to keep plates clean.
Never let the Generator dry out and leave a little water to keep the electrodeplate
moist.
Do self-cleaning one time every week. Self-cleaning water can not drink,just pour
away.
Advisories:
Never operate Generator without water in the bottle.
Keep USB Port sealed by plugging its cover back in.
Operate only with any type of clean drinking water.
Not for use with hot, carbonated or other beverages.
Always keep Generator Plate Well wet and never store dry.
Unit will stop charging when LED lights turn green.
Do not place Generator unit in a refrigerator or cooler.
Do not soak or submerge Generator Unit under water.
Operate only for the water you will drink in one hour.
Avoid direct sunlight or heat that can dry out the plates.
Use room temperature water. Never freeze or use ice.
Never use any chemical cleaners on Generator unit.
Keep away from children, Pets, Heat and Flames.
Do not pull cable from wire or plug with wet hands.
Occasional Descaling Maintenance:
Depending on the mineral oxide content in your drinking water, clean
theelectrolysis plates by descaling once or twice a month. To descale simply add
1part either white vinegar, lemon juice or citric acid to 3 parts water into the
bottleand leave generator soaking in mix overnight.Dump and rinse thoroughly
with warm water before using the next day.
Disclaimer: These Products have not been evaluated and are notintended to
diagnose, cure, treat or prevent disease. Seek medicaladvice if seriously ill
and or attempting to cure or prevent disease.
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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