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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Instant 5-Min Setup Inflatable Air Tent :INSTANT EASY SETUP WITH AIR PUMP INCLUDED — Say goodbye to heavy steel poles and stressful assembly. This premium inflatable tent for camping utilizes advanced airtight TPU air columns, allowing a single person to pitch a massive family camping tent in under 5 minutes using the included manual air pump. It’s the ultimate easy setup camping tent designed for stress-free family weekend getaways.
Massive 6+6㎡ Luxury Space Cabin Design : SPACIOUS 4-6 PERSON FAMILY TENT WITH CABIN STRUCTURE — Featuring an extra-large 6+6 ㎡ footprint ($300\text{cm} \times 210\text{cm}$ base) and a comfortable 200cm center height, this large inflatable tent offers enough headroom to walk upright. Designed as a luxury 4 person tent that easily scales up to a 6 person tent, its high-ceiling cabin tent shape provides an apartment-like luxury glamping tent experience.
Integrated Extension Canopy Awning Space : BONUS EXTENSION CANOPY SHADED AWNING — Engineered for the intense Australian sun, this tent with canopy features a pre-assembled front veranda. The included extension canopy and support poles allow you to create a massive integrated porch ($300\text{cm} \times 200\text{cm}$ extra area). This versatile tent with awning setup eliminates the need for an extra tarp, creating the perfect outdoor lounge or cooking station.
Heavy-Duty Weatherproof Windproof Protection :
WATERPROOF INFLATABLE TENT FOR OUTDOORS — Built to withstand unpredictable wild weather, this heavy duty air tent is crafted from high-density, tear-resistant waterproof canvas fabric. Reinforced with double-stitched sealed seams and a robust air frame structure that absorbs strong coastal winds, it serves as a highly reliable, wind-resistant waterproof camping tent keeping your family dry and safe.
Dual Aesthetic Variants Full Ready-To-Go Kit :


COMPLETE BLOW UP TENT KIT AVAILABLE IN KHAKI GREEN — Choose between aesthetic Khaki for a modern glamping tent photo-ready look, or rugged Army Green for classic bush camping and privacy. Your all-in-one air tent package comes fully loaded: 1x Tent Body, 1x Extension Canopy, 1x Air Pump, 1x Support Pole, Guy Ropes, and 14x Heavy-Duty Ground Stakes packed inside a portable carry bag.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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