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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
30-minute preset session: Activate with a single touch of the control panel's power button.
6 LED time indicators: Track your treatment duration effortlessly.
10 stainless steel coils: Premium, long-lasting arrays designed for 50-60 sessions.
Home spa luxury: Relieve fatigue, recharge your energy, and revitalize your body without leaving home.
Specifications:
Input Voltage: 110V - 240V
Output Voltage: 0 - 12V
Electric Current: 0 - 2A
Power: 25W
Package Includes:
1x Machine
1x Tub
1x Array
1x Adapter
1x Power Cord
1x Manual
1XSmall spoon
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.

Yes, absolutely. The Ion Ionic Detox Foot Bath has dual voltage input (110V - 240V), which means it's fully compatible with Australian standard 240V power outlets. It comes with an adapter and power cord in the box, so you're ready to use it straight out of the package anywhere around Australia.
Each session is a preset 30-minute treatment. You activate it with a single touch on the control panel's power button, and the 6 LED time indicators will track your session duration. The machine includes 10 stainless steel coils designed to last for 50-60 sessions, so you can enjoy multiple weeks of regular use before needing to replace the array cell.
The complete package includes the machine, tub, array cell, adapter, power cord, manual, and a small spoon for maintenance. Everything you need to get started is included – no additional purchases required. Just add water and you're ready for your first spa session at home.
Yarra Supply offers a 30-day returns policy on all products. If you're not happy with your Ion Ionic Detox Foot Bath, you can return it within 30 days. Please note that refunds cover the product cost only, with freight costs non-refundable. For Australia-wide free shipping on orders, make sure you check our current promotions on yarrasupply.com.au.
We deliver Australia-wide. However, please be aware that due to high freight costs in some regional areas, additional charges may apply at checkout. Also important: if you need to cancel your order, please contact us within 2-3 hours of placing it. Once your package is dispatched, we won't be able to intercept it in transit. Make sure to provide a correct physical address – PO Box addresses aren't supported.
The Ion Ionic Detox Foot Bath is very energy efficient, using only 25W of power. With an output voltage of 0-12V and electric current of 0-2A, it draws minimal electricity compared to other home spa devices, making it economical to run daily if you choose.
This is an ionic foot bath designed to provide home spa luxury – it helps relieve fatigue, recharge your energy, and revitalize your body from the comfort of home. The ionic technology works through the stainless steel array cells to create an ionised water environment. While many users report feeling more energised after sessions, individual results vary. It's best viewed as a wellness and relaxation tool rather than a medical device.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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