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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Let your child rock to the music with our Keezi 7-pc Kids Drum Set. Comprising a bass drum, two big and two small toms, a stainless steel cymbal, a pair of drumsticks and a steady stool, the fun set enables your child to develop his or her musical skills in the most entertaining way. Finish with a unique PVC coating, the set is designed to be durable and stand up to robust playing from any enthusiastic child. Better still, the drum set is certified safe and non-toxic for any 3-year-old and above to have a really good time jamming with friends and family. Packed in a delightful box, the drum set makes for a perfect gift for any occasion
Features:
EN71 Safety of Toys certified
Non-toxic and eco-friendly
7 piece set
Recommended for ages 3+ and above
Flat packed
Easy to assemble
Product care: Wipe with a clean cloth occasionally
Specifications:
Brand: Keezi
Material: Plastic
Finish: PVC coating
Included: 1 x Bass drum, 2 x Big toms, 2 x Small toms, 1 x Cymbal, 1 x Foot Pedal, One pair of Drumsticks, 1 x stool
Overall Dimensions: 60cm x 45cm x 80cm
Bass Drum Diameter: 33cm
Large Drum Diameter: 20cm
Small Drum Diameter: 16cm
Stool Dimensions: 26cm(L) x 26cm(W) x 23cm(H)
Colour: Red
Package Contents:
1 x Keezi 7-pc Kids Drum Set
1 x User Manual
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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