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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Give your children the gift of creativity and imagination with the Keezi Kids Playhouse! This amazing playhouse provids large space for 3-4 children to play together. Made from durable polyester fabric, the playhouse is designed to last long hours of play both indoors and outdoors. The sturdy PVC poles with firm connections in triangle structure form an ultra stable frame. Besides, the anti-slip mat increases stability and comfort. The door and windows are equipped with breathable mesh curtains which promote good air circulation inside the tent and allow parents to keep an eye on kids conveniently. Meanwhile, the playhouse is designed with 2 side pockets to store kid's toys, story books and other small items. Decorated with a string of shiny star lights, this castle looks much more charming and dreamy, making it a wonderful gift for children and a perfect partner for learning and playing indoors. Easy to store, clean and maintain, you and your kids will love the convenience of the Keezi Kids Playhouse!
Features
Large space can accommodate 3-4 children
Ideal place for reading, napping and playing
Thickened PVC poles and triangle connectors for stable support
Comes with a anti-slip mat
Side pockets for storing toys, books
A string of star lights (require 2x AA batteries, not included)
Mesh door and windows for good ventilation
Suitable for kid's room, play room, living room etc.
A perfect gift for children
Specifications:
Brand: Keezi
Material: 200gsm canvas(polyester/cotton), PVC pole
Playhouse Dimensions: 121cm x 100cm x 133cm (L x W x H)
Battery Type: AA batteries(not included)
Colour: White
Age Range: 3 years +
Assembly required: Yes
Number of packages: One
Package Content
Keezi Kids Play Tent x1
Manual x1

This product comes with 1 year warranty
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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