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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If toddler can't get to the beach, get the beach to the toddler. And that's precisely what our handy Sand Pit does.
Made of quality Firwood timber, our Sand Pit is more than just four pieces of wooded planks screwed together. It also comprises comfortable seating areas in the form of two long benches with backrests for everyone, young and old, to enjoy the pit. Every part of the Sand Pit is built to be child-safe with smooth edges, rounded corners and strong and sturdy construction with no protruding screws.
An internal nylon ground sheet is included to enable sand to be fill in without disturbing the grass or ground surface below. It also helps in convenient keeping or clearing of sand if necessary. And talking about easy keeping, the Sand Pit can also be covered simply by folding the benches in to create a solid wooden platform. Not least, the timber used for the Sand Pit is treated for protection against wood rot and insect damage to ensure longlasting and durable use.
Certified in accordance with AS8214 Safety of Toys requirement, our Sand Pit promises to deliver many hours of creative fun in the outdoors for kids and parents alike. As with every responsible parent, adult supervision is recommended at all times when child is at play within the Sand Pit.
Features
Great outdoor fun for kids
Rounded corners for added safety
Comfortable seating area
Treated timber with protection against wood rot and insect damage
Supplied flat packed and pre-drilled with easy assembly instruction
Encouraging outdoor play and exercises
Comes with a ground sheet
AS8124 Safety of Toys Set certified
Specifications
Sand pit material: Firwood
Ground sheet material: Nylon
Colour: Natural wood
Size: 95x90x14cm
Weight: 9kg
Sandpit capacity : 9-10 × 20kg Bags of Sand
Number of package: 1
Package Content
1 x Square Sand Pit
1 x Assembly Instruction
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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