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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Spacious, sturdy, and customizable, this modular cat playpen creates a tall, 4-tier structure with climbing ramps that engages your pets' natural movement and exercise. Whether indoors, outdoors, or on balconies it provides ample space for your pets to explore, play, and rest in a secure and breathable enclosure. Perfect for 1-3 cats.
Constructed from durable iron grids and reinforced panels, the cage is built for stability. 5 Lockable gates allows for easy access, climbing ramps for smooth transitions between levels. The DIY modular design allows flexible assembly to suit your space. The open-grid structure ensures proper airflow and visibility.
Features
Specification
Pack Content
The Large Cat Enclosure measures 106.5cm long × 71cm wide × 142.5cm high, making it a substantial but space-efficient vertical structure perfect for balconies. The 71cm width is ideal for most Australian apartments and townhouses, while the height (142.5cm) makes use of vertical space rather than floor space. If you're measuring your balcony, ensure you have at least 1.1 metres by 0.7 metres of floor space available. It works equally well for indoor rooms, outdoor patios, and enclosed balconies.
This 4-tier playpen is designed to comfortably house 1-3 cats depending on their size and temperament. The spacious design with multiple levels and climbing ramps means cats can spread out vertically and have their own space on different tiers. If you're housing multiple cats that don't get along, the modular DIY design allows you to divide sections into separate zones using the included panels.
Yarra Supply offers Australia-wide free shipping on the Large Cat Enclosure, so you'll pay no extra delivery costs regardless of whether you're in Sydney, Melbourne, Brisbane, Perth, Adelaide, or regional areas. Standard delivery times apply depending on your location. If for any reason the product doesn't meet your needs, Yarra Supply has a straightforward 30-day returns policy, so you can shop with confidence.
Yes, absolutely. The enclosure is constructed from rust-resistant iron grids and reinforced panels specifically designed to withstand outdoor conditions. The iron mesh resists bending and sagging under pressure, and the materials are non-toxic and easy to clean. However, for extended outdoor use in harsh Australian sun, you may want to position it partially under shade or add a tarp cover during extreme heat or heavy rain to extend the lifespan of the materials.
The product description specifically mentions the enclosure is safe for cats, puppies, rabbits, and other small animals. The secure iron mesh and 5 lockable doors make it versatile for various pets. Just ensure the mesh spacing is appropriate for your specific animal (for example, very small rabbits might slip through standard mesh). The easy-clean design works well for any pet type.
The DIY modular design uses a grid panel and connector system that doesn't require welding or specialised tools. Most Australian customers report straightforward assembly using basic tools. The modular nature means you can customise the layout to suit your space, and panels can be reconfigured if you need to change the shape or add expansion tiers later. Assembly time typically ranges from 1-2 hours depending on familiarity with the system.
At AUD $109, this Large Cat Enclosure offers exceptional value for a quality product. The key advantages are: (1) the substantial 4-tier height that uses vertical space efficiently, (2) durable iron construction that won't sag or bend like cheaper plastic alternatives, (3) five lockable doors for flexible access points, (4) included climbing ramps that encourage natural feline behaviour, (5) rust-resistant materials suitable for Australian climates, and (6) the modular customisation option so it grows with your needs. Budget enclosures often have poor airflow, weak hinges, and limited durability in Australian outdoor conditions.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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