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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Transform your sleep experience with the New Memory Foam Butterfly Pillow. This innovative pillow is specifically designed to provide superior neck support and align your spine for a healthier, pain-free sleep. Its unique butterfly shape conforms to the natural curves of your head, neck, and shoulders, promoting proper posture and reducing discomfort. Made from high-quality slow-rebound memory foam, it ensures the perfect balance between softness and firmness, adapting to any sleeping position. The pillow is covered with a breathable, hypoallergenic fabric that keeps you cool and comfortable all night long, ensuring you wake up refreshed and energized.
Features:
Ergonomic Butterfly Shape: Offers comprehensive support for your neck, head, and shoulders, enhancing spinal alignment and reducing neck pain.
Premium Slow-Rebound Memory Foam: Adapts to your body’s natural contours, providing personalized comfort while retaining its original shape over time.
Breathable Dual-Layer Pillowcase: Comes with a soft, breathable, and hypoallergenic cover that enhances airflow, providing a cool and pleasant sleeping environment.
Suitable for All Sleeping Positions: Perfect for back, side, and stomach sleepers, offering support and comfort no matter how you sleep.
Odourless and Durable: Made with breathable, odourless materials that maintain freshness and comfort throughout its lifespan.
Consistent Support: The slow-rebound foam offers long-lasting support without flattening, ensuring you maintain a healthy sleeping posture.
Specifications:
Material: High-Quality Slow Rebound Memory Foam
Dimensions: 65 cm x 40 cm x 10/12 cm (25.6 in x 15.7 in x 3.9/4.7 in)
Cover Material: Soft, Breathable Polyester Fabric
Colour Options: Dark Grey, Light Grey, White
Weight: Approximately 1.2 kg
Suitable For: All Sleeping Positions – Back, Side, and Stomach Sleepers
Package Includes:
1 x Memory Foam Butterfly Pillow
Note:
Allow the pillow to expand fully and air out for 24 hours before first use.
The pillow is designed for sleeping support and is not intended for heavy use as a cushion.
Actual colour may vary slightly due to different lighting and screen settings.
To clean the pillow cover, gently remove it and wash by hand or machine in cold water. Do not wash the memory foam.

This Memory Foam Butterfly Pillow is an essential choice for anyone seeking to improve sleep quality, reduce neck pain, and wake up feeling revitalized. Its unique design and premium materials provide the ultimate in comfort and support for a restful night’s sleep.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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