Orthopedic Neck Shoulder Pillow Memory Foam Support Cushion 2 Heights Ergonomic Contour Pillows With Washable Pillowcase Pain Relief

Frequently Asked Questions

Is this pillow suitable for side sleepers in Australia?

Yes, absolutely. This orthopedic neck shoulder pillow is designed with two height options (13cm and 11cm) to suit different sleeping positions, including side sleeping. The ergonomic contour design follows your body's natural curve, making it particularly effective for side sleepers who need extra support for their neck and shoulder alignment. It's ideal for Australian conditions too, thanks to the breathable ice silk pillowcase that keeps you cool during our warmer months.

How quickly will I receive this pillow if I order from Yarra Supply?

Yarra Supply offers Australia-wide free shipping on this pillow. Delivery times typically range from 5-10 business days depending on your location. Whether you're ordering in Sydney, Melbourne, Brisbane, or regional Australia, standard shipping is included at no extra cost. If you need it urgently, contact Yarra Supply's customer service team to check for express shipping options.

What's the difference between the two height options, and which should I choose?

The pillow comes with two height settings: 13cm and 11cm. The taller 13cm option is better suited for back sleepers or those with broader shoulders, while the 11cm height works well for side sleepers or people with a smaller frame. Most users find the higher setting provides better neck alignment for back sleeping, while the lower setting offers more comfort for side sleeping. You can experiment with both to find your preference.

Will the pillowcase stay clean and is it easy to wash?

The pillowcase is made from breathable ice silk fabric and is completely detachable and machine washable, making maintenance straightforward. Simply remove it and wash on a gentle cycle. The memory foam core itself doesn't need washing thanks to the protective pillowcase, which helps extend the life of your pillow. The breathable fabric also helps prevent dust mite buildup, which is great for Australian allergy sufferers.

What if the pillow doesn't help my neck pain or I'm not satisfied?

Yarra Supply backs this product with a 30-day returns policy, so you can try the pillow risk-free. If it doesn't provide the relief you're hoping for within 30 days, you can return it for a refund or exchange. This gives you plenty of time to adjust to the ergonomic support and determine if it's right for your neck and shoulder pain.

Is this pillow good for people with cervical spondylosis?

Yes, this pillow is specifically designed to help alleviate discomfort associated with cervical spondylosis (neck arthritis). The ergonomic contour design and high-density memory foam (60D) provide targeted support that helps maintain proper spinal alignment throughout the night. The pillow's slow-rebound memory foam adapts to your unique neck curve, reducing pressure points and potentially easing sleep-related discomfort. However, always consult with your healthcare provider if you have a specific medical condition.

Is the memory foam safe and does it have a strong smell?

The pillow is made from high-quality, safety-certified memory foam that is completely odorless. The 60D high-density foam is designed to be slow-rebounding and won't off-gas like cheaper memory foam alternatives. It's safe for all ages and suitable for the whole family, making it a popular choice as a gift in Australia.