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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Build it yourself - Solar powered 4 x 4 Truck Car 3D Ply Wood - fun craft build it DIY kit with MOTOR plus easy to follow instructions included
Powered by solar with built in motor or use standard battery powered option (included)
· Creative 3D ply wood build it model puzzle designed for adults and teenagers
· Nice 1-2 hour project for an inside day, Includes a paint and glue set.
· Powered by solar -with motor kit included
Build your awesome ply wood creation using the easy to remove pre-cut pieces (no glue required- slide link joins) and follow the simple logical instructions provided. Then finish it off with the complimentary paint kit to add your own style and flavour.
DIY build yourself models provide a sense of achievement and pride. A great educational birthday or special occasion gift for your kids,niece,nephew,grandson and granddaughter or friends. Item comes beautifully packaged and ready to gift to your loved one.
●Laser Cut parts -allows easy removal of each part from the wooden sheet.
●Exquisite Box packaging: Could be given as a Creative Gift
Assembled built size: approx 16 cm x 10 cm
x Gift box size: 19*12*11 cm
Kit includes: Assembly Instructions, music movement, paint, glue and brush
CHOKING HAZARD-- Contains Small parts. Not for children under 3 years. Full Adult supervision required at all times please
Australian owned and operated family company located and stocked in Blue Mountains NSW OZ-super fast
●Material: laser cut plywood;
●Recommended ages: 9 - 89 years +
●Assembly Time: about 1-2 hours
Skills improved:
Problem Solving Skills, Critical Thinking Skills, Construction Skills, Creativity Skills, Analysis Skills, Creative Thinking, Shape Recognition, Logic Thinking, Concentration, Goal Setting, Patience, A Sense of Achievement.
Where are you based and where will you post from?
Australian family owned located and stocked in Blue Mountains OZ
All items will be sent by Australia Post next day- free delivery
100% delivery guarantee and 100% satisfaction assured
: What are key feature of our products?
1) Easy to assemble
2) Presented in beautiful box ready to be given as a present or gift
3) Eco-friendly and non-toxic materials
4) easy follow instructions
Q: Is it difficult to assemble the puzzles?
Our products have variety of styles which are suitable for children in different ages.
The assembly Instructions are illustrated
For those puzzle kits with many pieces or higher complexity we suggest parent supervision and assistance .
Q: What are the advantages of wooden model compared to the plastic or paper?
Wood is stronger compared to plastic or paper
Colour of wood last longer .
Q: Safety details for children ?
Original material certificate CARB, there are two types of plywood and meet safety standards in US and Europe.
Products passed CE and ASTM test
Paint and glue with CE, MSDS certificate, and passed ASTM test
The structure of product is safe, no sharp corners
Q: How many styles of building kit puzzles do you have?
We have about 20 kinds of different puzzles, including animals, buildings, insects, transportation, etc.
We have solar powered puzzles, including cars that able to run, planes, farms, merry-go-round and castle.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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