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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
Yes, the ORIGINAL Dryer Stand Maxi is designed to work with standard Australian washers and dryers. With dimensions of 67 cm wide _ 60 cm deep _ 100 cm high, it accommodates most top-load and front-load appliances. The weight capacity of 120 kg means it safely supports heavy dryers, washing machines, and even compact fridges. However, we recommend measuring your specific appliance before ordering to ensure a proper fit.
The ORIGINAL Dryer Stand Maxi has a maximum weight capacity of 220 lbs, which equals 120 kg. This makes it suitable for most household dryers and washing machines. The heavy-duty steel construction with X-shaped triangle bracing distributes weight evenly across all four feet, so you don't need to worry about deformation or wobbling with standard appliances.
Assembly is straightforward and doesn't require special tools. The stand comes with a wrench included in the pack, along with all necessary hardware and step-by-step instructions. Most customers find they can set it up in under 30 minutes. You'll receive 1 bracket, 4 feet, the wrench, and everything needed to get your appliance elevated and stable.
Yarra Supply offers Australia-wide free shipping on the ORIGINAL Dryer Stand Maxi, so there are no hidden delivery charges. The stand weighs 44.2 lbs, so it's manageable for standard courier delivery. You can expect delivery to most Australian addresses within 5-10 business days, depending on your location. If you're in a remote area, contact Yarra Supply directly for specific delivery timeframes.
Absolutely. Yarra Supply offers a 30-day returns policy on the ORIGINAL Dryer Stand Maxi. If it doesn't fit your space, isn't what you expected, or doesn't meet your needs, you can return it within 30 days for a refund or exchange. Just make sure to keep the packaging and documentation for a smooth return process.
The ORIGINAL Dryer Stand Maxi stands out because of its corrosion-resistant, powder-coated heavy-duty steel construction, which means it won't rust even in humid Australian laundries. The X-shaped triangle bracing provides superior stability compared to simpler designs, and the anti-slip foot pads protect your flooring while preventing any movement when the appliance is running. At AUD $271.95, you're paying for durability and peace of mind—this stand will last years without wobbling, squeaking, or deteriorating.
Yes, the anti-slip foot pads serve a dual purpose. They grip your floor securely to prevent the stand (and your appliance) from shifting during use, while simultaneously protecting your tiles, timber, or vinyl flooring from scratches and marks. This is especially important in Australian homes where kitchen and laundry floors need to stay looking good, and you want to avoid damage when running heavy wash cycles.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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