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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
This customizable 16-Panel Metal Pet Fence cater to the needs of various small animals, providing them with ample room to play, exercise, and relax. Ideal for both indoor and outdoor use, the playpen offers a secure playpen that is easy to set up and take down with connecting clips.
Made of high-quality coated steel, this pet fence ensures durability and resistance to corrosion. The 16 panels are connected with clip connectors for a stable structure. Free combination allows for customization to fit different spaces and needs. Suitable for small pets including puppies, kittens, rabbits, turtles, and more.
Features
Specification
Pack Content
Absolutely. The 16-panel metal pet fence is designed for both indoor and outdoor use, making it perfect for Australian homes. Each panel measures 25cm x 25cm, and with 16 panels included, you can customise the enclosure to fit your space—whether that's a courtyard, living room, or outdoor area. The high-quality powder-coated steel is specifically designed to resist corrosion, which is ideal for Australia's varied climate conditions, from coastal salt air to intense UV exposure.
Yarra Supply offers Australia-wide free shipping on this pet playpen, so you won't pay extra regardless of where you are in Australia. Delivery timeframes vary by location but typically arrive within 5-10 business days. You can check your specific delivery estimate at checkout before finalising your order.
Yes, Yarra Supply provides a 30-day returns policy, so if the playpen doesn't work out for your needs, you can return it within 30 days for a refund. This gives you plenty of time to set it up, test it with your pet, and decide if it's the right fit for your home.
The beauty of this playpen is its flexibility. Each panel is 25cm x 25cm, and you can arrange all 16 panels in different configurations depending on your needs. You could create a small circular pen, a large rectangular enclosure, or even divide the space into multiple sections for different activities. The connecting clips make it easy to expand or reconfigure whenever you want to change the layout.
No tools are required at all. The playpen features a tool-free assembly design using connecting clips that simply slot together—it's designed for quick setup and takedown. The lightweight frame (3.7kg each panel) and collapsible design mean you can assemble it in minutes, and it's also portable enough to move between rooms or take to a friend's place if needed.
This versatile enclosure works well for small pets including puppies, kittens, rabbits, guinea pigs, turtles, hamsters, and hedgehogs. The well-ventilated structure provides clear sightlines so you can monitor your pet from any angle, and the stable clip-connector design ensures structural integrity and safety. However, the panel spacing and height may not be suitable for larger dogs or animals that are skilled escape artists.
At AUD $43.80, this playpen offers excellent value for an expandable, multipurpose enclosure. Unlike fixed plastic pens, you get 16 individual panels that you can reconfigure as your needs change—perfect if you're planning to get another pet or need different sized spaces at different times. The powder-coated steel construction is more durable than plastic alternatives and will withstand Australian weather conditions better. Plus, the free shipping Australia-wide from Yarra Supply and the 30-day returns policy mean you can buy with confidence.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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