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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Elevate your puzzle-solving experience with our exclusive Puzzle Board & Mat, a must-have accessory for every puzzle enthusiast! The innovative design includes mats for sorting or storing extra pieces securely and folds flat for convenient storage.
Introducing the 1000 Piece Puzzle Board, a versatile solution for puzzle enthusiasts. This board accommodates puzzles up to 80 x 55 cm. Crafted from premium polyester fabric with a non-slip felt top, it ensures a secure surface for your puzzle. Its portable, folding design ensures to carry anywhere, making it ideal for home, school, or travel.
Features
Specification
Pack Content
The Puzzle Carrier accommodates puzzles up to 80 x 55 cm (31 x 22 inches), making it perfect for standard 1000-piece jigsaw puzzles. The board opens to 163 x 57cm for a larger working surface, but folds down to just 80 x 57cm for easy storage and transport when you're done puzzling for the day.
We've got you covered with a 30-day returns policy. If the Puzzle Carrier doesn't meet your expectations, simply return it within 30 days for a full refund or exchange. No questions asked. Just reach out to Yarra Supply's customer service team to arrange the return.
The Puzzle Carrier features a premium anti-slip felt top lining paired with a sturdy polyester fabric base. This combination is specifically designed to keep your puzzle pieces securely in place, preventing them from slipping, sliding, or shifting as you work. The felt surface is soft enough to protect your pieces while providing enough grip to hold everything stable.
Absolutely?€?that's the whole idea! The Puzzle Carrier is designed to be fully portable and lightweight. It folds flat for convenient storage and comes with a buggy bag, so you can easily pack it into your car, campervan, or travel bag. It's ideal for holidays, road trips, visiting friends, or even taking to school or daycare. No more leaving your puzzle behind!
Your Puzzle Carrier comes complete with everything you need: one puzzle storage board with two detachable sorting trays, plus a buggy bag for transport. That's it?€?no additional purchases required. The two sorting trays let you organise pieces by colour, theme, or border, making your puzzling experience much more efficient.
A proper puzzle board like this Puzzle Carrier keeps your pieces organised, protected, and portable in ways a table or box simply can't match. The non-slip felt prevents pieces from sliding around, the two sorting trays streamline your workflow, and the foldable design means you can pause mid-puzzle and store it safely without losing progress. Plus, at AUD $65, it's a worthwhile investment for serious puzzle enthusiasts who want to puzzle anywhere without the stress.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
Fantastic, well made.
Fantastic product. I can't wait to use it on holidays
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