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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Take a stride towards a healthier lifestyle with the Proflex TRX9s. This durable and comfortable electric treadmill is the perfect partner in your fitness journey.
Experience a new level of control with the large 10"" touch screen on the TRX9s treadmill. Connect seamlessly with its WiFi-enabled capability, accessing a world of entertainment and fitness possibilities. Stream your favourite shows on Netflix, catch up on the latest videos on YouTube, groove to your playlists on Spotify, or stay connected with social media. With WiFi connectivity, the TRX9s opens up a universe of entertainment and workout resources at your fingertips.
Immerse yourself further in your fitness journey by running through a scenic trail of your choice, all from the comfort of your home. With speeds ranging from 1 to 15 km/h, the TRX9s seamlessly supports your fitness goals, while the LCD display showcases vital metrics and pulse sensors provide real-time heart rate monitoring. Explore various workout modes with a range of preset programs, or set and achieve goals with the various countdown challenges.
Elevate your workout with a 15-degree max auto-incline, simulating natural terrains for enhanced calorie burn in the comfort of your home. Plug in your smartphone or connect via Bluetooth and enjoy your favourite tunes through built-in speakers.
Experience a smoother and more comfortable run with the TRX9s' SmoothStride 8-point suspension system. Roll the treadmill out with ease on dual wheels and activate the hydraulic SoftDrop feature, which lowers your deck down into position at a safe, smooth pace.
Safety is paramount with the included key which can stop the treadmill if required, while the Maxi-Grip 5 core running surface ensures comfort, stability, and traction. Additionally, the TRX9s’ integrated lubrication system automatically senses when oil is required and evenly distributes the perfect amount.
Running offers a multitude of benefits, from improving cardiovascular health and boosting metabolism to strengthening muscles and bones. It's a versatile exercise that can be tailored to individual fitness levels and goals, promoting overall physical and mental well-being. Take charge of your fitness journey today with the Proflex TRX9s Treadmill!

We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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