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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Paw Mate Rabbit Hutch Chicken Coop 92x45x82cm 2 Storey Cage Run
Whatever reasons you have, bringing chicken, rabbits, guinea pigs, and other little lovely pets into your home can be amazing and joyful, with endless hours of laughs and giggles.
Just like us, little creatures do get depressed, nervous, and sick without a safe and roomy environment. Many hutches marketed are not restful. But as we know pets require sleeping, hiding areas, opportunities for running, and most importantly an enclosure without toxic elements that meet their welfare needs.
With our Paw Mate ARIA pet hutch, you have a piece of mind as it gives them protection and plenty of space to move. As constructed from non-toxic fir wood and galvanised mesh wire, it ensures durability, predator-proof, and insect resistance. This spacious and double-level enclosure allows sufficient open ground floor for grazing and exercise, given that hopping up and down the ramp can strengthen your pets' muscles.
If they are living outdoors, it is important to keep them cool on hot days as they are prone to heat stress which can be fatal. Not to mention, our hutch features a well-insulated and weatherproof green asphalt roof that can withstand heat, rain, and wintry weather.
In terms of convenience and security, it features a pull-out tray for quick cleaning, a number of lockable doors that provide a safeguard, and a hinged lift-up roof for easy top access and handling.
This hutch is perfect for rabbits, ideal for chickens, guinea pigs, ferrets, and other small animals. There is nothing better for a home than a happy and healthy pet. All they need is a comfy home just like our hutch to call their own.
Tips for outdoor hutch
If your pet lives outside, you will need to take action in extreme weather or temperature. But a sudden temperature fluctuation has a detrimental impact on them, better move them to a warmer location, a shed is ideal. Make sure they need full access to food and water and never leave them unattended for a long period.
Exercise and enrichment
No matter how large the hutch is, keeping them in all day is not an option, they need to be allowed time outside of the enclosure for amusement and health. It is a good idea to keep them in a fenced yard for exercise. Some pets like rabbits are intelligent creatures, they like to investigate their surroundings. Things like play tunnels, cardboard boxes, and chew toys can simulate their play and foraging behaviors. For chickens, it is recommended to provide dust baths, nest boxes, and perches to keep them happy.
Product Features:
Product Included:
Product Specification:

Brand: PawMate
Model: Aria
Colour: Honey Red
Overall Dimensions: 92cm(L) x 45cm(W) x 82cm(H)
Second Level Dimensions: 87cm(L) x 39cm(W) x 31cm(H)
Ground Floor Dimensions: 87cm(L) x 39cm(W) x 76cm(H)
Middle Tray Dimensions: 82cm(L) x 37cm(W) x 3cm(H)
Wooden Door Dimensions: 31.5cm(L) x 30cm(W)
Wire Door Dimensions: 31.5cm(L) x 44cm(W)
Roof: Can be Opened
Weight: 16kg
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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