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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
The queue wireless calling system set consists of one 30-channel keypad wireless calling button base and 30 pcs wireless calling receivers. The keypad call button base has 30 output charger slots, and it can transmit 30 different codes by keypad button. While the customer places an order, he(she) will be dispatched one receiver with a number, when the order is ready, press the keypad to call the number, the customer will get it through the buzzer/vibration/LED indications. The queue system greatly improves the work efficiency and avoids the client waiting in a long queue. So it is widely used in fast food restaurant, food court, clinic, church and auto shop or other queue occasions.
Features:
Specifications:
Content:
The Restaurant Buzzers system has a wireless transmission range of up to 500 metres, which is more than enough for most restaurants, cafes, food courts, and event venues in Australia. This means your customers can wait comfortably anywhere within your premises—whether they're in the dining area, outside on a patio, or in a waiting zone—and they'll still receive their alert when their order's ready.
Each receiver has an ultra-long standby time of up to 24 hours on a single charge, thanks to the built-in 3.7V 200mAh battery. This means you can hand out buzzers at the start of your service day and they'll reliably work throughout your busiest periods. The keypad base station connects to mains power via the included DC12V adapter, so it's always ready to go.
The system offers three vibration modes to suit your venue's needs—vibration, buzzer, or LED flash alerts. The alert duration is fully adjustable from 1 to 999 seconds, so you can tailor the notification length to your specific workflow. This flexibility makes it ideal for different service styles, whether you're running a fast-food counter, a clinic waiting room, or managing a busy event.
Absolutely. The receivers are built from durable ABS material and are waterproof and oil-resistant, making them perfect for the demanding environment of a commercial kitchen or food court. They're designed to withstand splashes, steam, and kitchen grime without losing functionality, so they'll last through years of regular use in Australian restaurants and cafes.
Yarra Supply offers Australia-wide free shipping on the Restaurant Buzzers system, so you won't pay extra no matter where you are around the country. We also provide a 30-day returns policy, giving you peace of mind with your purchase. If you're not completely satisfied or encounter any issues, you can return the system within 30 days for a full refund or replacement.
The keypad call button base is designed to support up to 998 compatible sub-devices (pagers), so you're not limited to just the 30 receivers included in this set. If your business expands or you want additional buzzers, you can purchase extra receivers separately and pair them with your existing base station. The system grows with your business needs.
Yes, definitely. While it's perfect for restaurants and cafes, the Restaurant Buzzers system is ideal for a wide range of Australian venues including food courts, medical clinics, churches, auto repair shops, and event management. Any situation where you need to manage queues and notify customers when it's their turn is a perfect use case. The three alert modes mean you can adapt it to suit your specific environment, whether you need vibration alerts in a quiet medical clinic or audible buzzers in a busy food court.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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