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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Rinnai Continuous Flow hot water systems represent the pinnacle of today's hot water technology. These units are engineered for energy efficiency by heating water on demand, which reduces both running costs and greenhouse gas emissions. Their compact design allows for versatile installation options. The range is available in 20L (6.0 star) and 26L (6.0 star) variants.
Upgrade your home's hot water system with the Rinnai Gas Booster, featuring a sleek, compact Japanese design engineered for longevity. With superior 6+ star energy efficiency and a minimum flow rate of 1.5L/min, this unit provides stable and precise hot water for various household needs. Compatible with low flow shower heads and up to 4 water controllers, the Rinnai Gas Booster ensures both convenience and sustainability.
Feature:
Specifications for Rinnai B20 LPG
Content:
Yes, absolutely. The Rinnai B20L60A is specifically designed for Australian conditions and is available in both cool and warm climate variants. With a 6.0 star energy efficiency rating, it meets Australia's strict energy standards and will reduce your hot water running costs significantly. The unit is compact (531mm height × 351mm width × 195mm depth) and can be externally installed, making it ideal for most Australian homes. It's compatible with low-flow WELS shower heads, which aligns with Australian water conservation requirements.
The Rinnai B20 has a heating capacity of 20 litres per minute (raised at 25°C), making it suitable for 1-2 bathrooms in cool climates and 1 bathroom in warmer climates according to the specifications. For a large home with multiple bathrooms needing simultaneous hot water use, you may want to consider the 26L variant instead. The minimum operating flow rate is 1.5L/min, so it works efficiently even with low-flow shower heads. This continuous flow design means you'll have endless hot water as long as the unit is running—no tank to empty.
The Rinnai B20L60A has a factory pre-set temperature of either 50°C or 60°C depending on your model selection. The unit features Puretemp™ technology, which delivers precise and stable water temperature throughout your home. While it's pre-set at the factory, many users find this temperature stability means they don't need to adjust their taps as frequently as with older systems. For specific adjustment questions, we recommend contacting your installer or Yarra Supply directly.
The Rinnai B20L60A comes with an impressive 15-year warranty on the heat exchanger, which is the core component of the system. Rinnai is a trusted Japanese brand known for engineering high-quality components built for longevity. With a 6.0 star energy efficiency rating and direct electronic ignition with automatic flame sensing, this unit is designed for reliable, consistent performance. Yarra Supply backs all products with a 30-day returns policy, so you can purchase with confidence.
Yarra Supply offers Australia-wide free shipping on this unit, so there are no hidden delivery costs. The Rinnai B20L60A typically arrives within 5-7 business days to most Australian addresses. Given the unit's weight of 14kg and compact dimensions, it's well-packaged for safe delivery. Once it arrives, you'll need a qualified gas fitter to install it, as it requires connection to your LPG gas supply and a 10-amp weatherproof power point (AC 240V, 50Hz). If you're not satisfied after receiving it, Yarra Supply offers a 30-day returns policy.
With a 6.0 star energy efficiency rating, the Rinnai B20L60A heats water on demand rather than keeping a large tank hot 24/7, which dramatically reduces energy waste. The exact savings depend on your current system, but most households see 20-30% reductions in hot water energy costs compared to storage tank systems. The unit uses LPG gas and requires minimal electrical input (just the ignition and controls), so your savings will be most noticeable in your gas bills. Over the system's 15+ year lifespan, these savings add up significantly.
The Rinnai B20L60A is rated for 1-2 bathrooms depending on your climate zone. It's compatible with up to 4 water controllers and includes quick-connect systems for easy installation of additional controls. If you have more than 2 bathrooms or want simultaneous high-flow hot water in multiple areas, the 26L variant would be a better choice. The minimum flow rate of 1.5L/min means it operates efficiently even with multiple low-flow shower heads in use, providing stable temperature control across your home.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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