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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Elevate your dining experience with the SERENITà dining chair from tectake, where comfort meets contemporary design. This stylish chair redefines cosiness with its eye-catching knot design, making it a statement piece in any modern home. Sink into the large seat shell, embraced by a continuous arm and high backrest, and enjoy the exceptionally pleasant seating experience provided by high-density foam padding and a luxuriously soft velvet cover – ideal for lingering over dinner. Supported by slim, powder-coated steel legs in elegant black, the robust frame ensures a high load-bearing capacity, while height-adjustable, floor-protecting feet guarantee stability. Quick and easy to assemble, these chic chairs will be ready to transform your dining space in moments.
High-quality fabric: This chair is made of high-quality fabric. It's very soft and provides unparalleled comfort for your family. The fabric of this chair is also very flattering and breathable, so even if it develops wrinkles, they can be smoothed out and can accompany you and your family in your leisure time.
Thoughtful Design: The cushions on this chair are filled with high-density, high-resilience foam to ensure a comfortable sitting experience. And they won't collapse easily after prolonged sitting. Each leg is equipped with adjustable feet, protecting your floor while making it easy to adjust the balance.
Hand-woven: This chair is made with advanced hand-woven technology, making the entire chair not only elegant and avant-garde, but also very reliable in quality. No matter where you place it in your home, it will be the center of attention.
[Durable Stable] Supported by sturdy metal legs and a metal frame, this chair is not only sleek and stylish, but also sturdy and stable, standing the test of time in both form and function. Giving you and your family peace of mind.
[Wide Application] With its simple shape and elegant appearance, this chair can be widely used in various occasions. You can put it in the kitchen as a dining chair, in the bedroom as a vanity chair, in the living room as an armchair, or in the office as an office chair.
Specification
Material: Velvet, steel, and High-density foam
Color: Black
Overall Dimension: W52cm x D43cm x H82cm
Weight Capacity of Each Chair: 300 kg
Single Chair Net Weight: 9 kg

Package
Dimension: 67*60*58cm (20kg)
2x Dining Chairs
Notes
1. Please allow 1-3cm measuring deviation due to manual measurement.
2. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. For product details, feel free to check with us for real image if require before order, Thank you!
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 20% of the product price

Delivery excludes the following postcodes:
2880-2889, 5201-5749, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998, 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691- 3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999, 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639,2642-2647, 2649-2707, 2710- 2714, 2716, 2720-2730, 2787-2879, 6215-6700, 6701-6797, 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799
If your postcode is within the above ranges then please contact us for a postage quote.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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