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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Simplecom SE482 SuperSpeed USB Dual Bay 3.5" SATA Hard Drive RAID Enclosure USB-C RAID 0/1, JBOD
SE482 a dual bay 3.5" SATA hard drive enclosure with 4 operating modes, providing various RAID and storage configurations. It can be used to house and manage two 3.5" SATA hard drives externally.
• Convenient and Fast USB-C Interface
Featuring a reversible SuperSpeed USB-C interface to meet the needs of the flexibility and convenience, and you can connect it to your computer with USB-C or USB-A port, supporting SuperSpeed data transfer rate up to 5Gbps.
• Durability and Reliability
Aluminum housing for superior heat dissipation and featuring a built-in 5CM silent cooling fan, to ensure efficient cooling for your hard drives during extended operational periods, also provides features for optimal performance and reliability, like temperature controlled fan and auto sleep function.
• Four Operating and RAID Modes
This enclosure offers various operating modes, including RAID 0, RAID 1, Large (JBOD) and Normal (Independent) modes. It provides flexibility in terms of storage configuration or data redundancy needs.
NORMAL: Enclosure operates as a standard external hard drive enclosure with no RAID configuration, treating each drive as an independent storage device. Two hard drives show separate drive letters on computer.
LARGE (JBOD): In this mode, the drives are presented as a single large drive with no redundancy or striping. e.g. combine 2x 5TB drives to a single 10TB drive. It will merge capacity of 2 hard drives and makes it easy to manage.
RAID 1: Disk mirroring mode, providing data redundancy and fault tolerance. It's the replication of data to two HDDs, which makes files can be restored easily when one hard drive is faulty.
RAID 0: Disk striping mode, dividing data into blocks and spreading the data blocks across two HDDs. This will increase reading and writing speed, but it is not recommended for storing important data. One faulty hard drive will incur loss of entire data.
This dual-bay 3.5" hard drive enclosure is a versatile storage solution that offers various RAID configurations, fast data transfer, durability, and features to help manage and protect your data, making it a convenient solution for expanding storage capacity, enhancing data security, or configuring drives to suit different needs.
Features
Specifications
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INPORTANT NOTE:

At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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