VALENTINE'S DAY 5% Off Code LOVE25
All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Feature:
- Multi-Purpose Updated Tactics Kit.multi professional emergency survival kits. Containing: scraper, flashlight, mini light, updated compass, whistle, tungsten steel pen, emergency thermal steel, Wire saw etc.
- Tactics Military Tool. Heavy duty spring assist folding tool, black sharp blade and black aluminum handle, pocket clip for easy and safe carry.
- Emergency Thermal Blanket. Durable and compact design, non-toxic reusable material, waterproof and windproof, it can retains up 90% of body heat.
- Survival Luminous Compass. This compass features 360 degree rotating bezel for easy navigation & orienteering. Viewing Note: Before you use, please put it under the sun or under the light.
- Unique Swiss Card. Credit card sized, easily to fits inside your wallet, pocket.
- Flintstones Fire Starter. Made from magnesium and iron, 5000-12000 times to flint fire.
- Emergency Survival Pen. Made From tungsten steel For Superior Strength & Portability.
- Tactical Torch Flashlight. With zoomable design, heavy duty, compact handheld flashlights, zoom in for an intense beam or out for wider illumination.
Specification:
Size: 20cm x 13cm x 11cm
Weight : About 1kg
Bag colour: Black
Package included:
1x Bag
1x Flint
1x Wire saw
1x Bracelet
1x Whistle
1x Multi-function scraper
1x Emergency tungsten steel pen
1x Emergency thermal blanket
1x Tactical torch flashlight (AA battery is not included)
1x Multi-function compass
2x Hanging D buckle
1x Tactical Knife
1x Multifunction fork knife
1x Foldding Pliers
1x Kettle Buckles
1x Survival Rope
2x Glow sticks
1x Blow Pipe
1x PVC gloves
1x Raincoat
1x First AID kit
1x Fishing equipment
1x Tourniquet
1x Scissors
1x Tweezers
1x Q-tips
4x pin
2x Non-woven Gauze Patch
1x Esmarch Bandage
2x Elastic bandage
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won't be able to intercept packages in transit. Please understand.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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