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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
This Toilet Safety Frame serves as a reliable standing assist aid for individuals needing assistance in the bathroom, ideal for seniors, disabled individuals, post-operative patients, and pregnant women. It fit most toilet types, ensuring safety and stability with its sturdy construction.
Introducing our versatile Toilet Safety Rail: adjustable heights (up to 73.5cm) and widths (50-55cm), sturdy carbon steel construction supports up to 300kg. Secure H-shaped clamps and anti-slip foot pads ensures stability and safety. Its foldable design adds convenience for carry and storage.
Features
Specification
Pack Content
Yes, this toilet safety frame is designed to fit most standard Australian toilet types. It features adjustable widths between 50-55cm and adjustable heights up to 73.5cm, so you can customize it to your specific toilet dimensions. The H-shaped clamps are curved and can adjust to multiple angles, making them compatible with both modern and older toilet bowl shapes commonly found in Australian homes.
This toilet frame has a maximum load capacity of 150kg, which covers the majority of users. It's constructed from 1.2mm thickness carbon steel tubing, providing a sturdy structure that remains stable even when weight is concentrated on one side. The anti-slip foot pads and secure H-shaped clamps prevent wobbling, ensuring safety and confidence during use.
Installation is straightforward and doesn't require a plumber. The frame uses H-shaped clamps that grip securely around your toilet bowl, plus it comes with a fixed strap for additional security. Simply position the frame around your toilet, adjust the width and height to suit, tighten the clamps, and secure the strap. The whole process takes just a few minutes, and it's completely non-permanent.
Absolutely. This toilet safety frame is specifically designed for seniors, elderly individuals, post-operative patients, and people with disabilities. It provides reliable standing assistance and stability when using the toilet, which is particularly important for those with reduced mobility, balance issues, or recovering from hip or knee surgery. The adjustable design means it can be tailored to the user's specific needs.
Yarra Supply offers Australia-wide free shipping on this toilet safety frame, so there are no additional delivery costs. We deliver throughout Australia, whether you're in Sydney, Melbourne, Brisbane, Perth, Adelaide, or regional areas. Delivery timeframes vary depending on your location, but you'll receive tracking information once your order ships so you can monitor its progress.
Yes, Yarra Supply provides a 30-day returns policy, so if the toilet frame doesn't meet your needs or expectations, you can return it within 30 days of purchase for a full refund or exchange. This gives you peace of mind when ordering online, knowing you have a risk-free trial period to ensure it's the right solution for your bathroom needs.
Yes, one of the key advantages of this toilet safety frame is its foldable design. It collapses into a compact size within seconds, making it ideal for storage in a cupboard or under the bed when not in use. If you travel frequently or need a portable solution, the folded frame is lightweight and easy to transport, though it's sturdy enough to provide full support when set up.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
I am very happy with the frame i bought it for my elderly parents who love it as it is very sturdy and has no wobble in it or give . I must admit it is very well made. well worth the money. Thank You.
A great product at a good price. It's doing a great job.
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