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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
With labor-saving pulley and extension poles,our 8m Tree Trimmer offers a versatile solution for both pruning high and hard to reach branches on tall trees or trimming at ground level. With thickened blade and sharp scissor,it can be used for sawing or shearing.
Introducing our 8M Detachable Pole Pruning Saw, offering versatile height adjustment with its epoxy resin poles, enabling easy trimming of tall trees or ground-level branches.Featuring a durable steel saw blade and ergonomic design,it's suitable for various pruning tasks. It includes a canvas bag for convenience.
Features
Specification
Pack Content
The Alston 8M extends to a maximum of 8 metres when all eight 1-metre epoxy resin poles are assembled together. Each pole is 1 metre (3.28 feet) long and can be easily attached or detached depending on the height you need to reach. Most Australian homes will find this sufficient for reaching high branches on standard residential trees without needing a ladder.
The Alston 8M handles both. It features a 1mm thick alloy steel saw blade (34.5cm long) for cutting thicker branches, and a pulley-operated spring-action pruning jaw system for shearing smaller branches and leaves. The thickened blade design means it won't easily bend or break under pressure, making it versatile for various pruning tasks across Australian gardens and properties.
While the exact weight isn't specified, the epoxy resin poles are specifically designed to be lightweight, making the tool manageable for extended use. The ergonomic rubber handle reduces hand fatigue, and the pulley system provides mechanical advantage to save labour when cutting. Most users find the detachable design helpful – you can start with fewer poles (say 4 metres) to reduce weight, then add more as needed.
You get 8 epoxy resin poles, 1 saw blade, and a sturdy canvas storage bag for portability and safe storage. When you order from Yarra Supply, you'll benefit from Australia-wide free shipping and a 30-day returns policy, so you can try it risk-free. If you're not satisfied, returns are straightforward – just check with customer service for the process specific to your state.
The epoxy resin poles have excellent corrosion resistance, making them ideal for Australia's variable weather conditions – whether you're in humid tropical areas or drier regions. The material won't rust like metal poles would. The steel saw blade will need basic care (drying after use), but the overall construction is designed to withstand Australian outdoor conditions. The canvas bag helps protect everything when not in use.
Assembly is straightforward – there's no tools required. The poles simply connect together, and you can assemble the exact length you need for each job. Whether you're trimming at ground level or reaching into a tall tree, you just add or remove poles as required. Once you've done it once or twice, it takes less than a minute to adjust the length. The detachable design also makes storage in a garage or shed much easier than a fixed 8-metre pole.
At AUD $82, the Alston 8M is significantly cheaper than hiring a professional tree surgeon for regular maintenance, and it pays for itself after just a couple of jobs. Unlike budget alternatives, this has a 1mm thick alloy steel blade (higher quality than most budget saws), load capacity of 100kg per metre, and comes with storage. You'll use it repeatedly for seasonal pruning, hedge trimming, and leaf management across your property – making it a practical investment for any Australian homeowner with trees or tall shrubs.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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