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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The latest iteration of our Monarch series now features an updated and enhanced design with new features, solidifying its position as the best case in the game. The Monarch series offers 5 layers of premium protection, providing the ultimate safeguard for your device. It features a shock-resistant core, an unmistakable signature armor frame, and is layered with DuPont Kevlar. Additionally, the Monarch series includes a polycarbonate shear plate, alloy metal hardware, and an impact-resistant rubber surround, ensuring comprehensive protection against daily wear and tear. We've engineered sculpted corners for reinforced drop protection, while the contoured perimeter edge offers a tactile grip for better handling on the go. The Monarch features our iconic UAG design approach that combines style with unbeatable protection. Elevate your device's defense to the next level and experience the confidence that comes with knowing your essential tech is fully protected. With the Monarch series by your side, you'll never need another phone case again.
Features:
Lightweight Material
Our case is layered with lightweight, premium, industry-leading DuPont Kevlar Material that provides industry-leading protection. Constructed with a soft impact-resistant core the contoured perimeter edge provides a tactile grip for handling. Sculpted corners for reinforced drop protection.
Multi-Layer Protection
Handcrafted with premium materials featuring a feather-light construction with 5 layers of protection staring UAG's signature armor frame, shock-resistant core, layered with DuPont Kevlar Material, a polycarbonate shear plate, alloy metal hardware, and impact-resistant rubber surround.
Enhanced Functionality
Soft raised screen surround to protect the screen and raised camera bezel to protect the lens. Ultra-responsive oversized tactile buttons deliver a crisp, clean click-feel for improved functionalityintegrated lanyard anchor points lanyard card compatibility (lanyard not included) for on the go functionality.
Compatible with MagSafe Charging
Compatible with wireless charging on most 3rd party wireless chargers and compatible with Apple Pa
Military Grade Drop Proof Tested
PC + TPU Chassis (TPU frame, PC backplate) hex pattern for increased shock absorption. Tested to 20 ft. (6 meters) drop protection. Third Party lab certified to Mil Spec Standards
Specification:


At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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