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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The UL-Tech 3MP Wireless Camera is as hardy as they come. It has the capability to capture 3MP full HD images, making it ideal for your home security system. It has 3 megapixels resolution and comes with a 1/3" CMOS image sensor with a built-in IR-cut filter and four high-quality infrared LEDs. The camera supports P2P technology with high-efficiency H.265+ video compression. Install easily with the included mounting screw sets, then simply plug in and play - no confusing configuration required. It has an IP65 waterproof rating and can be used outdoors or indoors with minimum hassle. Access your camera remotely at any time to give you peace of mind and be instantly alerted thanks to the custom motion detection and instant email alerts. Don't worry about losing your feed - your data will be protected in case of a power outage. Protect what matters to you most with a UL-Tech 3MP Wireless Camera.
Note:
1. This listing is for the CCTV camera only.
2. This camera is 3MP, which is not suitable for NVRs with a resolution of 1MP or 2MP. Using the wrong NVR will result in display resolution issues.
Features
3MP full HD
3.6mm Lens
Wireless connection
IP 65 waterproof
Clear day and full-colour night vision
Clear two-way audio and talk back
High efficiency H.265+ video compression
Support P2P technology
Customizable motion detection
Intelligent alerts
High resolution cameras with built-in IR-cut
View on phone or computer by logging in free apps
Data protection when power outage
Indoor and outdoor use
Easy to install
*NVR is sold separately. This purchase only includes CCTV camera
Specifications:
Brand: UL-tech
Colour: White
Camera
Image sensor: 3MP
Effective pixels: 2304(H)*1296(V)
Min illuminance: Color 0.1Lux@F1.2; Black/White 0.01Lux@F1.2
IR distance: Night vision distance up to 20m
Day/Night: Auto(ICR)/Color/ B/W
WDR: DWDR
Lens: 3.6mm
Camera housing: Plastic
Overall Dimensions: 19.5cm x 6.5cm
Video Audio
Compression: H.264/H.265+
Bit rate: 32Kbps~2Mbps
Audio input/output: Bulit-in mic and speaker
Network
Alarm trigger: Human motion detection
Interface protocol: Private
Wireless: 2.4G WIFI (IEEE802.11b/g/n)
Supported mobile phone OS: iOS 8 or later, Android 4.2 or later
General
Operating temperature: -20°C to 50°C
Power supply: DC 12V/1A
Ingress protection: IP65
Storage: NVR
Assembly required: Yes
Number of packages: Two
Package Content
UL-tech 3MP Wireless Camera x 2
12V/1A Camera Power supply x 2
Mounting Screws Set x 2

Delivery excludes the following postcodes:
885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477
4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562
6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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