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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Wherever you want to go, whatever you want to bring, our Car Roof Rack is an extremely necessary piece to extend a car’s load-ability.
Featuring a universal fitting design, the rack is compatible with most vehicles on the market with bare roofs (without roof rails). Installing it on your car is simple. Just affix the included clamps (of which there are two sets to fit your car) to your car door frame. No drilling or cutting required! Also, it is worth mentioning its sturdy construction, made from quality aluminium alloy which offers reliable and long-lasting performance. The elliptical shape minimises air resistance and anti-scratch rubber pads on the base prevent slippage and damage to your car paint. Also coming with a specialised anti-theft security locking system and two independent keys included, this car roof rack is ideal for long road trips and off-road adventure.
Please check dimensions carefully before purchase.
Features
Universal roof rack
Suitable for 4-door cars and SUVs with bare roofs (no roof rails)
Adjustable straps and two types of clamps/hooks to fit most vehicles
Affix to car door/window frames
Strong and sturdy aluminium alloy construction
Anti-rust/corrosion
Anti-scratch rubber pads/strips
Anti-theft security locking system – 2 keys included
Elliptical shape to minimise wind resistance
Easy installation – no drilling/cutting required
Specifications:
Material: Aluminium alloy and plastic
Loading capacity: Up to 45kg
Maximum fitting width: 1370mm (including straps and clamps)
Dimensions: 90cm(pole length) x 5cm x 10cm
Net weight: 3.5kg
Colour: Black
Assembly required: Yes
Number of packages: 1
Package Content
Car Roof Rack x 2
Key x2
Clamp/Hook (2 Types) x2 sets (8 pcs total)
This product comes with 1 year warranty.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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