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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Our 4-in-1 rocking horse combines the functions of a rocking horse, a ride-on car, a balance board and a stroller, perfectly catering to the developmental needs of children aged 1-3 years. It provides diverse entertainment experiences and helps develop their balance and coordination skills, supporting their overall growth.
Safety comes first. Made from high-density polyethylene (HDPE), this baby rocking horse is sturdy, durable, and non-toxic, ensuring it's safe even if your little one decides to take a bite. The strong structure can easily support up to 80 lbs (36 kg) and has passed multiple certifications, providing a stable play environment for your child.
Our rocking horse for toddlers 1-3 is built with ergonomics in mind. The 40�� safe tilt angle, detachable rocking base, and high backrest design provide a secure rocking environment that prevents tipping. The adjustable safety belt protects your child during use. The four-point support at the base and the appropriate footrest distance help strengthen your kid's leg muscles, supporting their every step of growth.
We care about every touch experience for your child. Four durable wheels of the toddler rocking horse ensure smooth and quiet movement, adapting to both indoor and outdoor play. The built-in music feature captures your baby's attention, while the safety gap design of the wheels prevents little hands and feet from getting pinched, showing our deep care for your child's development in every detail.
The creative unicorn shape captures children's attention, sparking their imagination and creativity. The ride-on toy is not just a playmate for your child but also a guide and witness to their growth journey. This is more than just a rocking horse; it is a joyful companion on your child's path to development.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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