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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

The two-sided soundproof screen, measuring 67.3x36.6x15.3 in (1710x930x390 mm), is perfect for creating a personal workspace in public areas without disrupting the original layout. It helps reduce unnecessary distractions and is ideal for use as an acoustic room divider in offices, schools, hospitals, bedrooms, living rooms, kitchens, and other indoor environments.
Our screen fabric has been upgraded to PET soundproofing material, which absorbs 85% of ambient noise. Paired with soft padding, it significantly enhances privacy, thermal insulation, breathability, and light blocking, creating a quiet working environment. As an office partition, it also serves as an ideal background for online meetings, making it a perfect choice for work, relaxation, and enjoying a peaceful environment.
This screen is not just a decorative piece, but also a functional work and decoration wall. You can stick to-do lists, memos, and other reminders to keep track of work progress, or personalize your workspace with photos, postcards, and other items. As an office divider wall, it offers a practical yet stylish solution to organize and personalize your workspace, creating a neat and efficient working environment.
Featuring a zipper connection, this screen can be used as a standalone partition for small spaces to create temporary meeting or live-streaming backdrops. It can also be combined with multiple screens to form a larger portable partition wall, meeting the needs for wide-area partitioning or blocking strong sunlight from windows. Whether used individually or in a cubicle wall setup, this divider is versatile and easy to configure.
With all necessary accessories and a detailed installation manual included, the screen is easy to assemble without the need for drilling. Simply connect the panels with the zippers and insert the metal pipe fittings into the bottom holes of the dividers. Assembly takes about 15 minutes, and we recommend two people for a quicker setup. The office partition panel design makes it easy to move and reposition, offering flexibility for any office setup.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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