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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Our digital torque screwdriver offers a torque range of 2.65-70.67 in-lbs. With a high accuracy of up to ±2%, it reduces the risk of misoperation and damaging screws, allowing for precise tightening or disassembly. The digital display screen with backlight provides a bright and clear display, making it easier for users to read and operate even in low-light environments.
With 8 preset functions (P1-P8), you can pre-set and quickly access commonly used torque values. It also automatically stores 500 sets of values, recording the torque values of each work session, which can be viewed at any time, enhancing users' work efficiency and quality.
In real-time mode, the torque screwdriver displays the current torque value in real-time, allowing you to adjust and control the torque accurately according to your needs. In peak mode, it records and displays the maximum torque value, suitable for tasks that require detecting and recording torque peaks, such as checking and calibrating torque wrenches or testing and debugging car engines.
The torque screwdriver features a quick-release mechanism, eliminating the need for additional tools or disassembling the entire screwdriver, making it easy to change the screwdriver head. This saves time and effort during the replacement process and provides a smoother and more comfortable working experience.
Portable tool box x 1, small ratchet head x 1, extension bar x 1, AAA batteries (size 7) x 2, bit set x 12 (3 slotted: CR-V6, CR-V4, CR-V3 or SL-6, SL-4, SL-3; 3 Phillips: S2-PH0, S2-PH1, S2-PH2; 3 hex: 5/64, 3/32, 5/32; 3 star-shaped: T10, T15, T20).
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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