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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

You can get 1 pair of drawer slides: 60"/ 152.4 cm in length, 3"/ 7.6 cm in width, 0.75"/ 1.9 cm in thickness. A 3-fold full extension design, allows the entire drawer to be extended and reached. A great helper to maximally utilize your drawer's space(fully closed length: 60", fully extended length: 120"/ 304.8 cm).
Constructed with 0.75"/ 19 mm thickness cold-rolled steel (CRS), the heavy-duty drawer slides have up to 500 lbs/ 227 kg load capacity. Secure and rugged enough to support heavy storage without deformation over time. The zinc-plated surface stays the extension drawer slide be rust-proof and abrasion-proof, ensuring lifetime use. The slides can be applied to goods shelves, cabinets, the industrial drawers, RVs, trucks, vending machines, etc.
These slides feature a lock-in and lock-out design for easy control, secure fixation, and no chance of drawer separating from the cabinet. Different from those without locks or only one lock, our dual lock design provides more security and stability. A double row of ball-bearing action provides a smooth slide performance when closing and opening the drawer. The nylon buffer design on the middle-section slides produces less noise and no bounce back.
Full extension drawer slides are compatible with most major drawer and cabinet types. How to determine the right size of slides for your drawer? Please refer to the detailed description of each size as the picture shows. It is better to measure the length of the drawer and cabinet without the frame board before choosing our drawer slides. Note: The length of slides should not be less than or equal to drawer depth.
The heavy-duty drawer slides can be installed on the side of the cabinet or machine parts. All screws and bolts are included for effortless installation. Ideal for new construction, remodeling, and replacement projects, such as industrial drawers, commercial equipment, and retrofitted vehicles.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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