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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Our liquid filling machine features digital control. No more complex menus or settings! Just input your desired quantity, and it takes care of the rest. An intelligent weighing system kicks in automatically when you place your bottle. It deducts the tare weight and stops filling once it hits your set quantity.
This filler machine is powered by a robust diaphragm pump. Within a 78.7"/2m range, it achieves a max flow rate of 574.9 fl. oz/min (17L/min) for low-viscosity liquids. It handles low to medium-viscosity liquids like a breeze. From oil to shampoo and more, it's your go-to for small-batch production. Note: Thicker liquids flow a tad slower.
The digital liquid filling machine has an adjustable lifting rod, simplifying alignment when working with various container sizes. And with 6 nozzle sizes, including ones for small-diameter containers, it's a quick and precise fit. No mess, no fuss, just pure convenience.
Unlike others, our bottle filling machine uses food-grade materials throughout. No need to worry about corrosion. The external hose is easy to dismantle for cleaning, and the inlet hose features a mesh filter to keep your liquid pure. Filling is made safe and simple!
From beverages to wine, milk, and more, our automatic filling machine handles a wide range of liquids with ease. It's perfect for everyday household use and workshop production.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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