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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Victrola Zen Outdoor Solar Speaker – Solar Powered Bluetooth Speaker for Outdoor Living. Bring premium sound to your outdoor lifestyle with the Victrola Zen Outdoor Solar Speaker. Designed for modern Australian outdoor spaces, this stylish and durable speaker delivers rich, immersive audio while blending seamlessly into patios, gardens, pool areas, and balconies.
Powered by an integrated solar panel and long-lasting rechargeable battery, the Zen keeps your music playing throughout the day without constantly needing to recharge.
Stream your favourite playlists wirelessly using Bluetooth, or create a powerful multi-speaker setup with Auracast™ connectivity, allowing you to link multiple Zen speakers or other compatible Victrola devices for synchronised sound across larger outdoor areas.
Built for the outdoors, the Zen features IP65-rated water and dust resistance, ensuring reliable performance in Australia’s varied weather conditions — from sunny afternoons to light rain.
With Wireless Wake Mode, simply power on one speaker and nearby paired speakers automatically turn on and reconnect, making it quick and easy to start the music for any outdoor gathering.
Combining sleek design, solar-powered convenience, and powerful audio performance, the Victrola Zen Outdoor Solar Speaker is the perfect companion for entertaining, relaxing, or creating the ideal outdoor ambience.
Key Features
-Solar Powered Outdoor Speaker: Integrated solar panel helps keep the built-in rechargeable battery topped up, providing extended playback for all-day outdoor listening.
-Immersive Outdoor Sound: Delivers powerful, balanced audio with deep bass and clear highs designed to fill outdoor spaces such as patios, gardens and pool areas.
-Bluetooth Wireless Streaming:Easily stream music, podcasts or radio from any Bluetooth-enabled smartphone, tablet or device.
-Auracast™ Multi-Speaker Connectivity:Connect multiple Zen speakers or other Auracast™ compatible Victrola devices for synchronised audio across larger outdoor areas.
-IP65 Weather Dust Resistance:Engineered for outdoor durability with protection against dust, rain and splashes — ideal for Australian outdoor conditions.
-Wireless Wake Mode:Turn on one speaker and nearby paired speakers automatically wake and reconnect for instant music.
-Stylish Outdoor Design:Minimalist stone-inspired design blends naturally into modern outdoor settings including gardens, patios and rooftop terraces.
-USB-C Charging Support:Recharge quickly when needed using the included USB-C charging cable.
Specifications
-Connectivity:Bluetooth (Classic),Auracast™ Broadcast Audio
-Inputs: Bluetooth, USB-C Charging Port
-Outputs :Auracast™ Broadcast Audio
-Weather Rating: IP65 – Water and Dust Resistant
-Charging: Solar charging via integrated panel,USB-C wired charging
What’s in the Box


-Victrola Zen Outdoor Solar Speaker
-USB-C to USB-C Charging Cable (1.5 m)
-Instruction Manual
-Colour:Stone
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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