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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

The Wallaroo features a generous 20-litre waste tank capacity, which means you can use it multiple times before needing to empty it. The exact number of uses depends on your household size and usage patterns, but most users find they can go several days between emptying on a typical camping trip. This large capacity is one of the main advantages over smaller portable toilet models available in Australia.
The press flush pump is straightforward and effective – you simply press the pump and it activates the flushing mechanism to rinse the bowl. You will need to fill the freshwater tank (separate from the waste tank) with water, which you can collect from your campsite, caravan water supply, or bring with you. The pump creates a powerful flush that rivals your home bathroom, so it's a genuine upgrade from basic camping toilet options.
No, odour control is built into the design. The Wallaroo 20L includes a double-sealed drain valve that creates an airtight seal, preventing unwanted smells from escaping. This is a key feature that sets it apart from budget portable toilets. As long as you empty the waste tank regularly and keep the seal functioning properly, you shouldn't experience odour issues during your Australian camping adventures.
The Wallaroo measures 41cm (L) x 35cm (W) x 41cm (H), making it a compact unit that fits in most caravans, campervans, and camping setups. Before purchasing, measure your intended storage space to ensure it has enough room. The relatively small footprint is ideal for Australian caravanning, where space is often limited. If you're unsure about fitment, we recommend checking your specific caravan layout against these dimensions.
At Yarra Supply, we offer a 30-day returns policy on all products, including the Wallaroo 20L Portable Toilet. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. This gives you peace of mind when shopping online and ensures you can try the portable toilet risk-free before committing to it for your camping trips.
Yes, the Wallaroo is built specifically for tough outdoor conditions. It's constructed from durable PE (polyethylene) and ABS plastic materials that can withstand UV exposure, temperature fluctuations, and rough handling. The scratch-resistant matte finish exterior means it won't show wear as quickly as glossy finishes. These materials are ideal for Australian camping environments, from hot inland trips to coastal adventures.
The Wallaroo 20L offers excellent value at AUD $120.95 with several standout features: the 20-litre capacity is generous compared to 10L budget models, the press flush pump is more user-friendly than manual lever systems, and the double-sealed valve prevents odour better than cheaper alternatives. You're getting premium features at a mid-range price point. For Australian campers who want reliability without breaking the bank, the Wallaroo is a smart choice compared to both budget and high-end portable toilet options.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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